Jessica Jung was involved in a live video stream with fans to mark the release of her debut album.
Halfway through the video however, she burst into tears.
According to Koreaboo, this happened after she held up a letter from a fan who said she was deeply comforted by Jessica Jung’s song after her mother died of cancer and that she had found strength listening to her music.
Jessica Jung was unable to hold the tears while reading the letter.
She continued to thank the fans for their support and promised to create more music for them.
See what happened in the gallery below.