Ticket refunds for Namie Amuro's S'pore gig may take months

3 May 2013 / 3 years 5 months ago

The recent case of Midas Promotions holding back on ticket refunds following the cancellation of the Namie Amuro gig is highly unusual and rare, say concert promoters.Midas Promotions, the promoter for what was meant to be the reigning queen of J-pop's April 26 concert at the Singapore Indoor Stadium, had informed ticketholders that it would refund their money only after it had received the money paid to the Japanese show organisers.It is a process that may take several months, leaving many fans who paid between $138 and $288 for their tickets disappointed and angry.Mr Michael Roche, regional director of Lushington Entertainments, one of the biggest promoters here, says that in the case of a show cancellation, the priority is usually to secure a new date. Failing that, customers will be refunded immediately.

Join in the talk